Compliance and Integrity

The Safe Quality Foundation’s Compliance and Integrity Program (CIP) measures the quality and integrity of SQF certificates, audits, SQF professionals, and licensed certification bodies. The SQF CIP, helps to ensure the consistent execution of the SQF Program to meet stakeholder expectations. The CIP is used to identify areas for improvement to strengthen the SQF Program. El CIP tiene dos áreas de enfoque: el monitoreo de actividades y la retroalimentación de las partes interesadas.

At SQFI, we welcome and appreciate your input. The feedback and comments we receive about the SQF licensed certification bodies, SQF certified sites auditors, consultants, training centers and trainers are used continuously to improve our program. There are several ways to provide feedback to the SQF Program, as listed below:

Actividades de monitoreo

SQF Certificate Suspension and Withdrawal (Part A, 4.6, 4.74.8, 4.9)
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SQF sites who have been withdrawn cannot re-enter the SQF program for a 12-month period. To view a list of sites that have been withdrawn in the past 12 months and for more information regarding our withdrawn policy click here.

Each withdrawn certificate will be posted for a twelve-month period and include the site name, city, state, and country along with the month and year of the withdrawal.  The list will be updated monthly.

Click here to view Withdrawn Certificates

For more information or clarification regarding the changes to this requirement please contact SQFI at info@sqfi.com.

Tracking SQF Certified Site
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SQFI provides a database of all SQF certified sites that hold a current SQF certificate. Any site that is suspended or withdrawn from the program, or a site that fails to renew their registration with SQFI, will be removed from this listing.

Click here to search for an SQF certified site.
Seguimiento de retirada del mercado y de incidentes de inocuidad de los alimentos
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The SQF certified site is required to notify both SQFI and the designated certification body, within twenty-four (24) hours, in writing at foodsafetycrisis@sqfi.com when there is a food safety event at the facility that requires public notification, such as a Class I or Class II recall (US), or the receipt of a regulatory warning letter. The CIP tracks all recalls for SQF and non-SQF certified sites and provides an annual summary to SQF stakeholders outlining the total number and top categories of those recalls.

Certification Body Monitoring and Report
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SQF Institute supervisa a los organismos de certificación autorizados de SQF para garantizar el cumplimiento del Código SQF, los criterios de los organismos de certificación y de la Organización Internacional de Normalización (ISO) 17065. Los resultados de la evaluación para la acreditación se revisan y se emiten encuestas a proveedores para identificar las fortalezas y oportunidades de mejora. SQFI provides each CB with a biannual report that summarizes the feedback and results of the CB activity. The report provides a summary of audit information, auditor performance, SQF certified site recalls, and rating and scores from the SQF Supplier Survey.

Retroalimentación de las partes interesadas

Encuesta a proveedores con certificación SQF
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Esta encuesta fue diseñada para los proveedores con certificación de SQF que han finalizado recientemente una auditoría de SQF y desean ofrecer retroalimentación y comentarios sobre la experiencia de la auditoría y el desempeño del auditor de SQF.

Click here to Take our Supplier Survey.
Encuesta SQF a compradores
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Esta encuesta fue diseñada para que los compradores de SQF cuenten la experiencia de trabajar con los reportes de auditoría de SQF y un proveedor certificado.

Informal Feedback and Complaints
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All comments or feedback concerning a particular area of the SQF Program, including SQF licensed certification bodies, SQF licensed training centers, SQF registered auditors, SQF registered consultants and/or SQF certified site should be submitted to SQFI by email.

Si tiene dudas, comentarios o retroalimentación, envíe un correo electrónico a compliance@sqfi.com. We also welcome feedback regarding any webinars or events we have.

Enviar un reclamo formal
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El Comité de cumplimiento de SQF revisará los reclamos formales, tal como se indica en el procedimiento de reclamos de SQF. Contactaremos al personal correspondiente según el tipo de reclamo.
Para obtener más información sobre el Programa de Cumplimiento e Integridad de SQF, envíe un correo electrónico a la siguiente dirección:

Chris Sinclair, Compliance Manager
Correo electrónico: csinclair@sqfi.com